FAQ
Questions, answered plainly.
Short answers about signing up, bookings, payments, SMS, and plans.
Schedulelux is a phone-friendly app for beauty businesses — salons, spas, barbers, makeup artists, and nail technicians. You get a booking link, calendar, staff tools, Paystack payments, and SMS reminders in one place.
It is built for beauty professionals who want to run the business from a phone: take bookings, see today’s appointments, collect deposits, and keep customers coming back — without learning a complicated computer system.
Create an account, complete a short onboarding (business name, type, timezone, currency), add your services and staff, then share your booking link. Most owners are ready to take bookings the same day.
You can sign in with phone OTP or email and password. Staff can also use a simple PIN on shared devices when that is enabled for your business.
Every business gets a public booking page (your Schedulelux link). Customers pick a service, choose a time, and confirm. You can also add walk-ins from the app when someone shows up at the shop.
Yes. When a time is taken for a staff member, that slot is blocked for new bookings so you do not accidentally overbook the same chair.
Customer payments and deposits run through Paystack. You connect your Paystack keys in Settings. Clients can pay online when booking, or you can take payment at the salon depending on how you set things up.
You choose your country, currency, and timezone during onboarding. Pricing on this website can be viewed in GHS, USD, or NGN so you can compare plans in the currency that feels familiar.
Plans mainly differ by how many staff and branches you can run, plus extras like advanced reports, custom domain, and priority support. Starter suits solo chairs; Growth and Business fit growing teams; Enterprise is for larger chains.
Yes. Start on the plan that fits today and upgrade when you add staff or open another location. If you outgrow the listed limits, contact Support for Enterprise options.
Yes. Schedulelux can send booking confirmations and reminders through SplitSMS once you add your SMS credentials in Settings. That helps cut no-shows and keeps clients informed.
Yes. You can stop your subscription when you no longer need Schedulelux. Your booking history stays available according to our data practices while your account is active; contact Support if you need help exporting or closing an account.
Still stuck? Visit Support